Privacy Policy
Purpose of use of personal information
We will use personal information for the following purposes:
We use your contact information, such as your name, address, and telephone number, to ship products to you and bill you for them.
We may also use payment information, such as bank account information, that you provide in connection with billing.
We will use your contact information, such as your name, address, and e-mail address, as well as information such as the type and quantity of products you have ordered and the amount charged, to contact you and confirm the details of your order and delivery method.
We use your contact information, such as campaigns, surveys, products, and email addresses, to conduct campaigns and surveys with you.
In order to improve our services, we use customer opinions, survey results, usage history, etc.
We will use your contact information, such as your name, address, and email address, to respond to your requests and inquiries.
Management of personal information
We manage personal information under the following system.
We will establish the necessary internal systems in accordance with the Personal Information Protection Act and guidelines, and obtain pledges from employees to handle personal information appropriately.
We will limit the use of personal information to only employees who need it for business purposes, and will establish rules regarding the storage and management of media containing personal information, and take preventive measures to protect personal information.
For personal information stored in the system, we will prepare accounts and passwords and implement access authority management so that only employees who need it for business purposes can use it.In addition, we will strictly manage accounts and passwords to prevent leakage or loss.
To ensure security when transmitting personal information over the Internet, we use SSL, an industry standard encrypted communication protocol, on required web pages.
Provided that this does not cause any disruption to the service, personal information will be deleted as needed after a certain period of time has passed since it was received.
Disclosure of Personal Information
We will not disclose your personal information to third parties without your consent.
However, this does not apply in the following cases:
When there is a legal request from a public institution such as a court or police When there are special legal provisions When there is a risk of harm to the life, body or property of a customer or a third party and consent cannot be obtained When it is necessary to protect or defend our rights, property or services from actions that violate laws and regulations or our terms of use and precautions and consent cannot be obtained
If a customer requests disclosure of their personal information, we will only disclose it if we can verify their identity.
Note: How to verify your identity: Please send us a copy of proof of your identity (driver's license, insurance card, etc.). We will confirm the details and disclose your information once it is clear that you are the person in question.
About email
Currently, a wide variety of computer viruses are rampant, and it is said that most of them enter the computer via email.
Please rest assured that all emails sent to you and received from us are scanned for viruses.
We also apply the latest virus definitions when scanning.
Furthermore, we have implemented double and triple security measures using security software and firewalls, so you can enjoy shopping with peace of mind.
About email
1. We will never send you emails in HTML format.
2. Generally, we do not send emails with attachments.
(In that case, we will contact you in advance.)
Please be aware that emails with attachments in our store's name but no contact from us may contain viruses.
inquiry
For inquiries regarding personal information, please contact us at the address below.
For inquiries regarding the protection of personal information, please contact Iwase Shokai Co., Ltd., the person in charge of personal information management.
TEL 03-5698-0149
E-Mail iwase012@eos.ocn.ne.jp