Description based on the Specified Commercial Transactions Act
- Distributor
- Iwase Shokai Co., Ltd.
- Operation Manager
- Representative Director Tadayuki Iwase
- address
-
124-0022 2-15-15 Okuto, Katsushika-ku, Tokyo
- telephone number
- 03-5698-0149
- Fax number
- 03-5698-2677
- email address
- iwase012@eos.ocn.ne.jp
- URL
- https://bunkasisyu.com/
- Necessary charges other than the product
-
- postage
- Consumption tax Cash on delivery fee
- Free domestic shipping and handling for orders over 3,980 yen
- How to order
- From the shopping cart on the website
- payment method
- Credit card, cash on delivery, convenience store payment, PayPal
- Delivery time
- Usually, Iwase Shokai will ship the order on the same day or within 3 days.
- Payment deadline
- Payment after delivery (prepayment is also possible upon request)
- Handling of defective products
- After returning the product to Iwase Shokai with cash on delivery, we will exchange it for a good product.
- Returns and Exchanges
- ●We pay close attention to quality control, but if the product you receive is different from what you ordered or if the product is damaged, please contact us by email. We will ship a new product as soon as possible at our expense.
Please contact us by email within one week of receiving the product if you wish to return or exchange an item that is unopened and unused. If the product is not defective and you wish to return or exchange it for your own reasons, you will be responsible for the round-trip shipping fees and handling fees.
When we refund you, we will deduct the remittance fee and remit the money to the financial institution you specify. - Return shipping fee
- If the product is defective, we will cover the cost. If the return is due to customer reasons, the customer will be responsible for the round-trip shipping fee.
- Consultation desk
- 03-5698-0149
Business hours: 9:00-18:00 (excluding weekends and holidays)