Company Profile
About Us
Since its founding in 1975, Iwase Shokai Co., Ltd. has expanded its business based on the two pillars of "health" and "culture."
In the health business, we support the healthy lives of local residents as an authorized retailer of Kyosai products, known as the original green juice , and Biwamin grape vinegar.
The Culture Department has been involved for many years in the official handling and promotion of Bunka embroidery , a traditional Japanese handicraft, and has endeavored to pass on its techniques and charm to the next generation.
We will continue to value the richness of mind and body and contribute to society through products and services that meet the needs of the times.
Company Information
| Company name/trade name | Iwase Shokai Co., Ltd. |
| representative | Representative Director Tadayuki Iwase |
| location | 2-15-15 Okuto, Katsushika-ku, Tokyo 124-0022 |
| Establishment | August 1975 |
| Business content | ・Health business (sale of health foods) ・Cultural business (manufacturing, sales and promotion of cultural embroidery products) |
| phone | 03-5698-0149 |
| FAX | 03-5698-0150 |
| iwase012@eos.ocn.ne.jp | |
| Opening hours | Weekdays 9:00-17:00 |
| Closed days | Weekends and holidays |
| Eligible invoice registration number | T8011801013388 |
What I value
- Quality and safety are our top priorities
- We strive to provide easy-to-understand explanations and honest service
- We aim to create products that can be used for a long time.
About delivery and shipping charges
- Shipping: Ships daily
Free domestic shipping for orders over 3,980 yen (additional charges may apply for remote islands)
Delivery will be handled by Yamato Transport and Sagawa Express.
- Shipping costs are a flat rate of 750 yen (excluding tax)
Free shipping for purchases over 3,980 yen (excluding tax).
Payment
- Payment methods: You can choose from credit card payment, convenience store payment, and bank transfer.
Cancellation Policy
- Regarding cancellations: If you wish to cancel, please contact us as soon as possible.
Please note that we cannot accept cancellations of orders after they have been shipped from our store.
- Regarding returns, we pay close attention to quality control, but if the product you receive is different from what you ordered or if the product is damaged, please contact us by email. We will ship a new product as soon as possible at our expense.
Please contact us by email within one week of receiving the product if you wish to return or exchange the product without any defects. If the product is returned or exchanged for your own reasons, you will be responsible for the return shipping and handling fees.
When we refund you, we will deduct the remittance fee and remit the money to the financial institution you specify.
[Shipping fees for returns]
[1] Return status: Due to customer reasons such as ordering by mistake, the product being different from what was expected, or not liking the design.
Shipping costs: All costs borne by the customer
[2] Return condition: Items for which our store is responsible, such as initial defects.
Shipping costs: All costs borne by our store
*In the case of a return due to customer reasons as described in 1, you will be responsible for the shipping fee and handling fee if paying by cash on delivery.
*For purchases over 3,980 yen, shipping is free and cash on delivery fees are free for purchases over 3,980 yen. However, in the case of returns, you will be responsible for the actual costs of shipping, cash on delivery fees, and bank transfer fees for refunds.
inquiry
If you have any questions about our products or orders, please feel free to contact us using the [Inquiry Form].